Effective Date: 5/17/2024

Introduction Marion Plastic Surgery & Med Spa (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ and patients’ personal and health information. This SMS Privacy Policy outlines how we collect, use, and protect information when communicating with you via SMS (text messaging).

1. Information Collection When you provide your phone number to us and opt-in to receive SMS communications, we may collect and store the following information:

• Your name

• Your mobile phone number

• Appointment details

• Health-related information pertinent to your treatment

• Any other information you provide during SMS communications

2. Use of Information We use the information collected through SMS for the following purposes:

• To confirm, reschedule, or cancel appointments

• To send appointment reminders

• To provide you with information regarding your treatment and follow-up care

• To notify you about special offers, promotions, and updates related to our services (if you have opted-in for such communications)

3. HIPAA Compliance As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This means we will ensure the confidentiality, integrity, and availability of your health information. Our SMS communications will be conducted in a manner that adheres to HIPAA regulations to protect your privacy.

4. Security Measures We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, please note that SMS is not a fully secure method of communication, and there are inherent risks in transmitting information via text messages. We encourage you to share sensitive health information through more secure methods when necessary.

5. Opt-In and Opt-Out You have the right to opt-in to receive SMS communications from us. By providing your mobile phone number and opting-in, you consent to receive text messages as described in this policy. If at any time you wish to stop receiving SMS communications, you can opt-out by:

• Replying “STOP” to any SMS message you receive from us

• Contacting our office directly at 801-331-8554 or [email protected]

6. Your Rights Under HIPAA, you have the following rights regarding your health information:

• The right to access your health information

• The right to request an amendment to your health information if it is incorrect or incomplete

• The right to request an accounting of disclosures of your health information

• The right to request restrictions on the use or disclosure of your health information

• The right to request confidential communications, including how and where we communicate with you

7. Changes to This SMS Privacy Policy We may update this SMS Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us If you have any questions or concerns about this SMS Privacy Policy or our privacy practices, please contact us at:

• Marion Plastic Surgery & Med Spa

• Address: 310 N. 850 E., Suite A, Lehi, UT 84043

• Phone: 801-331-8554

• Email: [email protected]

By opting-in to receive SMS communications from Marion Plastic Surgery & Med Spa, you acknowledge that you have read, understood, and agree to the terms of this SMS Privacy Policy.

Signature: James Pearce, COO, Marion Plastic Surgery & Med Spa

Date: 08/01/2024